Posts

Tinnituspic

Testimonials – Why we don’t have any

You may have been searching through a number of hearing aid provider websites, and noticed one thing missing from our website. We don’t have any testimonials or reviewsclients’ stories of success, thanks and proclamation of our fantastic services are missing from our site.

Why don’t we use this method of advertising? 

The simple answer is that we have no testimonials or reviews because our Doctors of Audiology are regulated health professionals in the province of Ontario. Audiologists are regulated by the College of Audiologists and Speech Language Pathologists of Ontario (CASLPO).   The Ministry of Health does not permit regulated health professionals to use testimonials.

So why can other hearing aid providers use testimonials to promote their products and services?

Again, the answer is rather simple. They are not or do not employ regulated health professionals. Read that again.

Why can’t Audiologists use testimonials?

Some of the reasons include:
• The ministry doesn’t allow their use. All regulated health colleges have to comply. For reasons that we don’t quite understand, this does not apply to hearing instrument specialists, nor to Audiologists who work at the big box chain stores.
• They are unreliable.
• Claims cannot be verified.
• Inadvertent coercion to write a testimonial may have taken place.
• Negative testimonials are often deleted or are not included, so it is not a balanced platform.

What does this mean for the consumer (You!)?

Understanding that only non-regulated health providers can use testimonials is also important. If they have testimonials, the services that they provide to you are not regulated by the Ministry of Health. We would hope that you choose to visit a regulated health care provider.

Understand that rule this means that even though you had a fabulous appointment with our regulated health providers Paige or Bernice, we have no forum to use your experiences except word of mouth. You can tell your friends, family, mechanic, banker, priest and grocer. (Of course, we cannot solicit you to do so, you must do so without any perceived benefit to yourself.)

Understand also that despite not being able to find any positive or negative stories of our services, good or bad on the internet (we would never delete the bad ones, as that is someone’s experience and opinion – and heck, though we aspire to be, we’re not perfect) rest assured that we do in fact have several very happy and satisfied customers who have appreciated having our experience and education help them with their hearing or vestibular health.

We are extremely grateful for each and every one of our clients and we would love to have the thank you cards and notes that you take the time and care to write to us available for others to see. Alas, we cannot post them or share them with others.

Now that you understand why we cannot have testimonials in our clinic or online, I hope that you can rest assured that you saw a regulated hearing healthcare provider! 

sounds tinnitus

What do William Shatner, Beethoven, Will.I.am & Ronald Reagan have in common?

William Shatner, Beethoven, Will.I.am & Ronald Reagan seem likely to have nothing in common. An actor, a classical composer, a rapper and a former American President – they seemingly couldn’t be more different. But according to an article by stoptheringing.org they all (and many others) suffer from Tinnitus.

Tinnitus is commonly referred to as a ringing or buzzing in the ears, and it is the perception of sound when there is no external sound present.

The British Tinnitus Association recently released a Top Ten List about Tinnitus for Physicians.

 

Ten Top Tinnitus Tips 

1 At any point in time around 10% of the population experience tinnitus – both sexes are equally affected and although tinnitus is more common in the elderly it can occur at any age, including childhood. The perceived sound can have virtually any quality – ringing, whistling and buzzing are common – but more complex sounds can also be described.

2 Most tinnitus is mild in fact it is relatively rare for it to develop into a chronic problem of life-altering severity, but it does happen. The natural history of tinnitus in most patients is of an acute phase of distress when the problem begins, followed by improvement over time. But for a minority of patients the distress is ongoing and very significant, and they will require specialist support.

3 Tinnitus is more common in people with hearing loss tinnitus prevalence is greater among people with hearing impairment but the severity of the tinnitus correlates poorly with the degree of hearing loss. It is also quite possible to have tinnitus with a completely normal pure tone audiogram.

4 Tinnitus can be associated with a blocked sensation for reasons that are not clear tinnitus and sensorineural hearing loss can give rise to a blocked feeling in the ears despite normal middle ear pressure and eardrum mobility. Otoscopy and, if available, tympanometry can exclude Eustachian tube dysfunction. Decongestants and antibiotics are rarely helpful.

5 Giving a negative prognosis is actively harmful it is all too common to hear that patients have been told nothing can be done about tinnitus. Such negative statements are not only unhelpful but also tend to focus the patient’s attention on their tinnitus and exacerbate the distress. A positive attitude is generally helpful and there are many constructive statements that can be made about tinnitus, such as: most tinnitus lessens or disappears with time; most tinnitus is mild; tinnitus is not a precursor of hearing loss.

6 Enriching the sound environment is helpful useful sources of sound to reduce the starkness of tinnitus include quiet uneventful music, a fan or a water feature. There are inexpensive devices that produce environmental sounds, and these are particularly useful at bedtime.

7 Hearing aids are helpful straining to listen causes increased central auditory gain and this increased sensitivity can allow tinnitus to emerge or, if already present, to worsen. Correcting any associated hearing loss reduces this central auditory gain and thereby reduces the level of the tinnitus. Hearing aids are useful even if the hearing loss is relatively mild and an aid would not normally be considered. Recent Department of Health guidelines have emphasised the value of audiometry in a tinnitus consultation, and this is the definitive basis for decisions about hearing aid candidacy. If in doubt, refer for an audiological opinion. In our view, all people who describe tinnitus deserve an audiological assessment. Decisions on when to start using a hearing aid and what sort to use are up to the individual patient and audiologist.

8 Underlying pathology is rare, but be vigilant in many cases tinnitus is due to heightened awareness of spontaneous electrical activity in the auditory system that is normally not perceived. It can however be a symptom of treatable and significant otological pathology, such as a vestibular schwannoma or otosclerosis. One should be especially vigilant if the tinnitus is unilateral, or if it has a pulsatile quality.

9 There is no direct role for drugs although they can be used to treat associated symptoms such as vertigo, insomnia, anxiety or depression. There is also no conventional or complementary medication that has been shown to have specific tinnitus ameliorating qualities and there is anecdotal suggestion that repeatedly trying unsuccessful therapies worsens tinnitus.

10 Self-help is often effective – Audiologists provide excellent information on tinnitus and common sense advice on managing symptoms. Written by: Dr David Baguley PhD, Head of Audiology

Of course, as Doctors of Audiology, our Audiologists have extensive education and experience with tinnitus. If you or a loved one experience tinnitus, please feel free to call our office for more information about how we can help.

Can tinnitus be alleviated by Hearing Aids?